1. Overview
This Privacy Policy explains how handles personal information when you browse this website or contact us. We aim to collect only the information reasonably needed to respond to inquiries and operate the site.
2. Information we may collect
When you contact us, you may choose to provide your name, email address, phone number, inquiry topic, and the content of your message. Basic technical information may also be generated by your browser or hosting environment, such as IP address, browser type, and request timestamps.
3. How information is used
- To respond to questions and service inquiries.
- To maintain website security and reliability.
- To meet legal obligations and protect legitimate business interests.
- To improve our general website content based on direct feedback.
4. Legal basis and Canadian privacy principles
We process personal information with consent where appropriate, to respond to requests you initiate, to satisfy legal obligations, and for reasonable operational purposes that are compatible with Canadian privacy requirements.
5. Contact forms and email
The current contact form uses a mailto: action and opens your own email application. The website itself does not store the message in a database before you send it.
6. Cookies and browser storage
We currently use only necessary browser storage to remember whether you dismissed the cookie notice. We do not currently use advertising or analytics cookies. See our Cookie Policy for details.
7. Third parties
We do not sell personal information. Information may be disclosed to service providers only when reasonably necessary to operate hosting, email, security, or other essential infrastructure, subject to appropriate safeguards and applicable law.
8. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, legal requirements, or dispute management. We use proportionate administrative and technical safeguards, while recognizing that no internet transmission method is completely risk-free.
9. Your privacy rights
Depending on applicable Canadian law, you may request access to personal information we hold about you, ask for corrections, withdraw consent where consent is the basis for processing, or ask questions about our privacy practices.
10. International processing
Some infrastructure providers may process data outside your province or outside Canada. Where this occurs, information may be subject to the laws of the jurisdiction where it is processed.
11. Minors
This website is intended for a general adult audience. We do not knowingly solicit personal information from children. A parent or guardian who believes a child has provided information may contact us to request review or deletion.
12. Changes to this policy
We may update this Privacy Policy when our practices or legal requirements change. The revision date at the top of this page indicates the latest version.
13. Contact
Privacy questions may be sent to hello@purelloravianess.com or by mail to our registered office listed above.